Last Updated: January 2025

Krikya Privacy Policy

Your privacy matters to us. This page explains exactly what data krikya collects, why we collect it, how we use it and what rights you have over your own information. We keep things straightforward — no legal jargon, just plain English.


How Krikya Protects Your Privacy

Six core principles that guide how krikya handles your personal information

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SSL Encryption on Everything

Every piece of data you send to krikya — from your login credentials to your deposit details — is protected by SSL encryption. This means your information is scrambled in transit and cannot be read by anyone intercepting the connection. Krikya uses the same encryption standard as online banks.

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We Never Sell Your Data

Krikya does not sell, rent or trade your personal information to third-party marketers. Your data is used to operate your account, process your transactions and improve the krikya platform. That's it. We don't monetise your personal information and we never will.

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Minimal Data Collection

Krikya only collects the data we actually need. We ask for your name, contact number and payment details because we need them to run your account and process transactions. We don't ask for information we don't use, and we don't store data longer than necessary.

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Full Transparency

This privacy policy tells you everything about how krikya handles your data. There are no hidden data practices, no undisclosed sharing arrangements and no surprises. If we ever change how we use your data in a significant way, we will notify you before the change takes effect.

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Your Rights, Your Control

You have the right to access, correct and delete the personal data krikya holds about you. You can also opt out of marketing communications at any time. Krikya makes it easy to exercise these rights — just contact our support team and we'll handle your request promptly.

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Secure Data Storage

Krikya stores your personal data on secure servers with restricted access. Only authorised krikya staff who need your data to do their job can access it. We conduct regular security reviews and keep our systems updated to protect against new threats.

Summary: Krikya collects only the data needed to run your account and process transactions. We never sell your data. You can request access, correction or deletion of your data at any time by contacting our support team.

01 Introduction

This Privacy Policy explains how krikya collects, uses, stores and protects the personal information of users who register and play on the krikya platform at krikya.run. It applies to all krikya members and to visitors who browse the platform without an account.

Krikya is committed to handling your personal data responsibly. We collect only what we need, we use it only for the purposes described in this policy and we take reasonable steps to keep it secure. By registering on krikya, you confirm that you have read and understood this Privacy Policy.

This policy should be read alongside the krikya Terms and Conditions. If there is any conflict between this policy and the Terms and Conditions on the subject of data, this Privacy Policy takes precedence.

02 Data We Collect

Krikya collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site and from third parties such as payment processors during transaction verification.

Category Examples How Collected
Identity Data Full name, date of birth Registration form
Contact Data Mobile number, email address Registration form
Payment Data bK ash/Nagad/Rocket account number Deposit & withdrawal forms
Transaction Data Deposit amounts, withdrawal history, bet records Platform activity
Technical Data IP address, device type, browser, OS Automatic collection
Usage Data Pages visited, games played, session duration Automatic collection
Verification Data National ID, selfie photo (when requested) KYC verification process

Krikya does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health information unless specifically required by law.

03 How We Use Your Data

Krikya uses your personal data for the following purposes:

  • Account management: To create and maintain your krikya account, verify your identity and process your login.
  • Transaction processing: To handle deposits, withdrawals and bonus credits accurately and securely.
  • Customer support: To respond to your queries, complaints and account-related requests.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering and other prohibited conduct on the krikya platform.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
  • Platform improvement: To analyse usage patterns and improve the krikya experience for all players.
  • Marketing communications: To send you relevant promotions and offers from krikya, where you have consented to receive them.
  • Responsible gaming: To monitor gaming behaviour and intervene where we identify signs of problem gambling.

Krikya will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or having a valid legal basis to do so.

04 Legal Basis for Processing

Krikya processes your personal data on the following legal grounds:

  • Contract performance: Processing your data is necessary to provide the krikya service you signed up for, including running your account and processing transactions.
  • Legal obligation: Krikya is required by law to collect and retain certain data for anti-money laundering compliance, age verification and regulatory reporting.
  • Legitimate interests: Krikya has a legitimate interest in preventing fraud, securing the platform and improving the service, provided these interests do not override your rights.
  • Consent: For marketing communications and non-essential cookies, krikya relies on your explicit consent. You can withdraw this consent at any time.

05 Data Sharing

Krikya does not sell your personal data. We may share your data with the following categories of third parties only where necessary and under appropriate data protection agreements:

  • Payment processors: bKash, Nagad and Rocket receive transaction data necessary to process your deposits and withdrawals.
  • Identity verification providers: Third-party KYC services may receive your identity documents to verify your age and identity when required.
  • IT and hosting providers: Companies that provide the infrastructure on which krikya operates may have access to data as part of their service delivery.
  • Regulatory authorities: Krikya may be required to share data with government or regulatory bodies in response to lawful requests.
  • Fraud prevention agencies: Where we suspect fraudulent activity, we may share relevant data with specialist fraud prevention services.

All third parties who receive your data from krikya are required to handle it securely and in accordance with applicable data protection laws. They are not permitted to use your data for their own marketing purposes.

Krikya never shares your personal data with advertisers, data brokers or any third party for commercial purposes unrelated to operating your krikya account.

06 Cookies

Krikya uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit krikya.run.

Krikya uses the following types of cookies:

  • Essential cookies: Required for the krikya platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies.
  • Analytics cookies: Help krikya understand how players navigate the platform so we can improve the experience. These cookies collect anonymised data about page visits and session duration.
  • Preference cookies: Remember your settings and preferences on krikya, such as your preferred language or display options.
  • Marketing cookies: Used to show you relevant krikya promotions. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the krikya platform.

07 Data Retention

Krikya retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods are as follows:

  • Account and identity data: Retained for the duration of your account and for five years after account closure, in line with anti-money laundering regulations.
  • Transaction records: Retained for five years from the date of each transaction.
  • Customer support records: Retained for two years from the date of the last interaction.
  • Marketing consent records: Retained until you withdraw consent, plus one year for audit purposes.
  • Technical and usage data: Retained for up to 13 months in anonymised or aggregated form.

When data is no longer needed, krikya securely deletes or anonymises it. We do not retain personal data indefinitely and we review our retention practices regularly.

08 Your Rights

As a krikya user, you have the following rights over your personal data. To exercise any of these rights, contact krikya support and we will respond within 30 days.

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Right of Access

Request a copy of all personal data krikya holds about you.

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Right to Rectification

Ask krikya to correct any inaccurate or incomplete data.

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Right to Erasure

Request deletion of your data where there is no legal reason to keep it.

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Right to Restriction

Ask krikya to limit how your data is used while a dispute is resolved.

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Right to Portability

Receive your data in a structured, machine-readable format.

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Right to Object

Object to krikya processing your data for marketing or legitimate interest purposes.

Some rights may be limited where krikya has a legal obligation to retain your data — for example, transaction records required for anti-money laundering compliance. We will always explain if a limitation applies to your request.

09 Marketing Communications

Krikya may send you promotional messages about new games, bonuses and special offers via SMS or other messaging channels. We will only send you marketing communications if you have opted in to receive them during registration or through your account settings.

You can opt out of krikya marketing communications at any time by contacting our support team or by updating your preferences in your account settings. Once you opt out, we will stop sending marketing messages within 48 hours. Opting out of marketing does not affect transactional messages such as deposit confirmations or withdrawal notifications, which are sent as part of the krikya service.

Krikya does not share your contact details with third-party marketers. Any promotional messages you receive will come from krikya directly and will relate to the krikya platform only.

10 Children's Privacy

Krikya is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on krikya, please contact our support team immediately. We will investigate and close the account, returning any deposited funds where appropriate.

If krikya discovers that an account belongs to a person under 18, the account will be closed immediately and all data associated with it will be deleted in accordance with our data retention policy.

11 Security

Krikya takes the security of your personal data seriously. We use a combination of technical and organisational measures to protect your information against unauthorised access, loss, destruction or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and krikya servers.
  • Encrypted storage of sensitive data including payment account numbers and identity documents.
  • Role-based access controls so that only authorised krikya staff can access personal data.
  • Regular security audits and vulnerability assessments of the krikya platform.
  • Two-factor authentication options for krikya account login.
  • Automated monitoring systems that detect and alert on suspicious access patterns.

While krikya takes all reasonable precautions, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your krikya account and never share your login details with anyone.

12 Changes to This Policy

Krikya may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or the krikya platform itself. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that affect how we use your personal data, krikya will notify registered members via their registered contact number before the changes take effect. Your continued use of krikya after a policy update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so you are always aware of how krikya handles your personal information.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, please get in touch with the krikya support team:

We aim to respond to all privacy-related requests within 30 days. For complex requests, we may need additional time and will keep you informed of progress. You can also review our Terms and Conditions and Responsible Gaming pages for more information about how krikya operates.

Your Data Is Safe. Now Enjoy Krikya.

Krikya is built on trust. Join hundreds of thousands of Bangladesh players who enjoy a secure, fair and transparent gaming experience every day.

18+ only. Please play responsibly. Gambling is for entertainment purposes only.